General FAQ

Appointments & Consultations

  • You can book an appointment by calling our clinic 0203 411 1820, booking online via our website, or visiting us in person.

  • A referral is not always necessary. You can book directly for most consultations. However, some specialised treatments may require a referral. Contact us on 0203 411 1820 to find out more.

  • Please bring your prescription glasses or contact lenses (if applicable), a list of medications, your NHS or private health insurance details, and any previous eye test reports. If you wear contact lenses, we recommend removing the soft contact lenses for 3 days and rigid contact lenses for 14 days. This allows the shape of the cornea to revert to its natural original shape for accurate assessment and measurements. 

  • Most appointments last between 30-60 minutes, depending on the type of consultation and tests required.

  • Yes, we offer urgent appointments for all eye emergencies, such as sudden vision loss, painful red eyes, or flashes and floaters. Please call us immediately on 0203 411 1820, if you experience any of these symptoms.

Services & Treatments

  • We offer a range of services, including:

    • General eye examinations

    • Cataract surgery with premium lenses

    • Laser eye surgery – LASIK, PRK

    • Implantable Contact lens

    • Refractive Lens Exchange

    • Corneal Transplantation 

    • Oculoplastic Surgery 

    • Aesthetic Surgery 

    • Dry eye assessments and treatment

    • Glaucoma screening and management

    • Macular disease treatment

    • Diabetic eye screening

    • Vitreoretinal surgery 

  • Yes, we offer consultations and pre-operative assessments to thoroughly assess suitability for laser eye surgery. We then use the latest most advanced laser machines to perform the procedures to achieve perfect visual clarity. 

  • Yes, we offer cataract surgery with premium lens options from the leading industry experts. Our specialists will discuss the best lens choice based on your lifestyle and vision needs.

  • We provide a range of treatments, including artificial tears, prescription eye drops, meibomian gland expression, and specialist light therapy (IPL). Our Consultants have had world class training from leading centres globally to bring the best treatment possible.

  • Yes, we provide the full spectrum of cosmetic eyelid procedures such as eyelid surgery (blepharoplasty), Asian blepharoplasties, treatment for droopy eyelids (ptosis correction), as well as cosmetic injectable options such as botox, polynucleotides and fillers. Our surgeons have trained at the best cosmetic centres internationally and are fully versed with providing a rejuvenated yet natural appearance with the latest surgical techniques and technologies.

  • We offer same-day emergency retinal detachment surgery to protect your vision

  • We offer a range of vitreoretinal procedures from epiretinal membrane peel, macula hole repair and floaterectomy. We also perform a comprehensive macular degeneration assessment alongside the latest intravitreal injections to preserve vision.

  • At SEON, we offer an extensive assessment of glaucoma conditions to monitor your condition, and are one of the few centres in the country using the latest micro-invasive glaucoma implants (MIGS) to ensure the intraocular pressure remains optimum. 

  • We are the first private eye centre in south London to offer the full spectrum of modern corneal transplantation techniques (DMEK, DSAEK, DALK) as well keratoconus monitoring and corneal collagen cross linking.

Pricing & Insurance

  • Our standard consultation fees start from £300. Please check our pricing page or contact us for more details.

  • Yes, we work with major private health insurers. Please check with your provider to confirm coverage before your appointment.

  • Yes, we offer flexible payment plans for certain treatments and procedures. Please speak to our team for more details.

Diagnostics & Testing

  • Yes, we provide all the necessary and recommended diagnostic tests to ensure a thorough assessment of your eye health. These include:

    • OCT Scan (Optical Coherence Tomography) – for detailed imaging of the retina and optic nerve

    • Visual Field Testing – to detect glaucoma and neurological conditions

    • Corneal Topography – for corneal mapping, contact lens fittings, keratoconus diagnosis and laser refractive assessment

    • Retinal Photography – for monitoring diabetic eye disease and macular conditions

  • For certain tests, we may need to dilate your pupils to help look at the back of your eye, your retina and optic nerves more closely. This can cause temporary blurred vision for a few hours and light sensitivity, so you may need to arrange transport home.

  • For healthy adults, we recommend an eye test annually. If you have a medical condition such as diabetes or glaucoma, more frequent checks may be necessary.

General Queries

  • Our clinic is located at:

    140 Kingston Road
    Kingston Upon Thames
    KT2 6QL

    You can find directions on our About page

  • Yes, we provide onsite parking for patients. Additional 2-hour free public parking is available locally.

  • Our clinic is open:

    • Monday – Friday: 08:00-18:00

    • Saturday: 08:00- 14:00

    • Sunday: closed except for emergencies. 

  • You can call us at 0203 411 1820, email us at enquiries@seonvision.com, or use the contact form on our website.

Vision correction tailored to transform your life